Terms & Conditions - the essentials
1. Membership Agreement .
(if purchasing membership).
(a) I wish to become a member of the Association; and
(b) Support the purposes of the Association; and
(c) Agree to comply with these Rules.
Shop Purchases
2. Pricing and Payment
All prices are listed in Australian Dollars (AUD).
We reserve the right to change our prices at any time without notice.
Payments must be made in full at the time of purchase using the payment methods provided on our website.
We accept major credit cards, debit cards, and PayPal as payment options.
3. Orders and Acceptance
By placing an order, you are offering to purchase a product on and subject to these Terms.
Once you place an order, you will receive an order confirmation via email. This does not signify our acceptance of your order. We reserve the right to accept or reject any order at our discretion.
If we are unable to fulfil your order for any reason (e.g., out of stock items), we will notify you and issue a full refund.
4. Shipping and Delivery
We offer shipping within Australia only. We do not ship internationally at this time.
Shipping costs are calculated at checkout based on your location. Delivery times may vary depending on your location and other external factors.
We aim to dispatch all orders within 1-3 business days. Once your order is shipped, you will receive a tracking number via email.
Sunshine Reserve is not responsible for any delays in delivery caused by third-party courier services.
For click and Collect customers please contact us at info@sunshinereserve.com.au to organise a Date and time. Collection from mailbox at 69 McLeod Road, Mount Martha
5. Returns and Refunds
If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order. The product must be in its original, unused condition with all tags attached.
To initiate a return, please contact our customer service team at [Insert Email] with your order details.
Once your return is approved, you will receive instructions on how to return the item.
The customer is responsible for the return shipping costs.
Refunds will be processed once the item is received and inspected. Please allow up to 10 business days for the refund to appear in your account.
6. Exchanges
We offer exchanges for incorrect sizes or defective products. Please contact us within 14 days of receiving your order to arrange an exchange.
Items must be returned in their original condition for an exchange.
If the item is out of stock, you will be offered a refund or store credit.
7. Product Descriptions and Availability
We make every effort to ensure that our product descriptions, images, and details are accurate. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or current.
All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
8. Intellectual Property
All content on the Sunshine Reserve website, including text, images, logos, and graphics, is the property of Sunshine Reserve and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission from Sunshine Reserve.
9. Limitation of Liability
To the fullest extent permitted by law, Sunshine Reserve shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our products or website.
Our liability is limited to the amount you paid for the product in question.
10. Governing Law
These Terms and any disputes arising out of your use of our website or products shall be governed by and construed in accordance with the laws of Australia.
11. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Any changes will be posted on our website, and continued use of our services after such changes constitutes your acceptance of the updated Terms.
12. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Sunshine Reserve
info@sunshinereserve.com.au
By using our website and making a purchase, you agree to these Terms and Conditions.
Thank you for shopping at Sunshine Reserve!